At Gibbs Fishing, we stand behind our products and want you to be completely satisfied with your purchase. If something isn't right, we're here to help.
Returns
We understand that sometimes you may need to return an item. We are happy to offer a full refund on eligible products that meet the following conditions:
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Items must be returned within 30 days of receipt.
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Proof of purchase from the Gibbs Fishing online store is required. We cannot accept returns for products purchased through other websites or retailers.
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Apparel must be unworn, unused, with original tags attached and in its original packaging.
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Sale items, gift cards and subscription boxes are not eligible for return.
To request a return, please complete our Order & Subscription Help Form. Our team will review your request and provide instructions for completing your return.
Please do not send items back without first receiving return instructions, as unauthorized returns will not be accepted.
Warranty Claims
We stand behind the quality of Gibbs Fishing products.
If you believe your product has a manufacturing defect or an issue that may be covered under warranty, please submit a claim using our Warranty Claim Form. Please include details about the product, a description of the issue and photos where applicable. Our team will review your submission and contact you regarding the next steps.
Damaged, Defective or Incorrect Orders
Please inspect your order when it arrives.
If your order arrives damaged, defective or contains an incorrect item, contact us as soon as possible so we can evaluate the issue and make it right.
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Damaged or incorrect shipment: Order & Subscription Help Form
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Product defect or warranty concern: Warranty Claim Form
Exchanges
The fastest way to exchange an item is to return the original product and place a separate order for the replacement.
To get started, please submit a request through our Order & Subscription Help Form.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
If approved, your refund will be issued automatically to your original payment method.
Please allow additional time for your bank or credit card provider to process and post the refund.
Need Additional Assistance?
If you have any questions about our warranty or return policies, please visit our Contact Us page to reach the appropriate team.